Return & Exchange Policy

At Cutis Care, your satisfaction is our priority. We take great care to ensure that every product reaches you in perfect condition. However, if you receive a damaged product or the wrong item, we are happy to assist you with a return or exchange.

Policy Guidelines:

• Returns or exchanges are only accepted if the product received is damaged or incorrect.

• You must notify us within 48 hours of receiving your order, along with clear pictures of the product and packaging.

• The product must be unused, unopened, and in its original packaging.

• Once approved, we will arrange an exchange or issue a replacement at no extra cost.

How to Request a Return/Exchange:

1. Contact our customer support team at +92 316 6084712 within 48 hours of delivery.

2. Provide your order number, photos of the product, and details of the issue.

3. Our team will review your request and guide you through the process.

Please note: We do not offer returns or exchanges for reasons other than damage or wrong product delivery.